And they said if I did that, they couldn’t close it because it would be a “pending” transaction. How pathetic? I then stated I would just Zelle it. They told me to download “cash app” and do it myself. And asked to transfer my funds to my other bank. How messed up is that? I told them my wishes to cancel my account and close it. They didn’t care and told me to wait 10 more days and if I wanted to cancel it and get a replacement they were going to charge me $10. As I explained my concerns with bank mobile about not getting my debit card. Turns out I contacted usps and it was supposedly dropped into my mailbox 5 days ago. They sent me a debit card and I never received after 10 days. This bank is so unprofessional and impolite. I opened an account with this bank for my military university refunds. But at this point I likely while switch anyway, since Vibe rarely delivers my refund when it’s actually supposed to anyway. I’m sure this varies by school, but while saying there’s a choice may be true, having that choice in arrival be the difference of 1-2 paychecks in time between significantly is going to alter that choice. When this bank was pushed, the direct deposit option to another bank took even longer. Formerly checks were actually the quickest option, but this was removed years ago. My school at least is absolutely pushing you guys. The “quickest” way to receive a refund at my school is still through your bank (at least on paper), with the only other option being direct deposit to a bank that takes around two weeks longer at minimum. I absolutely hate it.Įdit: I hate inform you guys, but many schools have actually cut down significantly on the options students have as ways to receive aid. It somehow seems to lose features every update to look shinier. The app likewise just keeps getting worse. It’s very unsettling now this whole other entity has all your information and holds your money as a student, I wish that international companies like BankMobile wouldn’t exploit schools/students for their own financial benefit. I wish my school would of explored other options. That was a whole other problem within itself. They were very kind and I was informed I could do a domestic wire transfer to my bank. I called customer care and asked what was the fastest way to receive my money I told them I have been waiting a very long. There are NO BANKS EVEN IN MY STATE! that should be the first thing a school and bank should consider when partnering. Well what good is that ? So I tried to look for an ATM or bank that will allow me to withdraw my money. When I changed my preferred deposit option to the bank one I could only make purchases online or over the phone with the virtual card. I was now waiting 3 months for my money and desperately needed to pay for my classes and books. They told me if I used the bank mobile I would receive my money immediately. I then chose to get direct deposit to my personal bank and that never happened. My check was sent via mail and was never received I waited two months. For myself and many students rely on their financial aid. I never had a problem receiving my financial aid in a timely matter. I am so upset my school opted to use this option for their students. More Matches Get Pricing Info for Revolut Contact Revolut! Or Contact Support Need help using Revolut? Try their Help Center now! Revolut in the News! Social Support and Contacts Revolut on Facebook! Website: Visit United Bank for Africa Plc Website The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved. You can try any of the methods below to contact BankMobile App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Listed below are our top recommendations on how to get in contact with BankMobile App.
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